Refund Policy
Refund Policy
At Aiskilltechonline, we strive to provide high-quality digital courses and a smooth learning experience. However, we understand that situations may arise where a refund is necessary. This Refund Policy explains when refunds can be issued.
1. Eligibility for Refunds
- Course Access: Refunds are eligible only if you have not accessed more than 20% of the course content.
- Timeframe: You must request a refund within 7 days of purchase.
Refunds cannot be issued for courses that have been significantly accessed or completed.
2. Non-Refundable Items
- Downloaded Products: Digital downloads (templates, themes, plugins, etc.) are non-refundable.
- Discounted or Promotional Purchases: Items purchased during discounts or offers may not qualify unless explicitly stated.
3. How to Request a Refund
To request a refund, email our support team. If approved, the refund will be processed to your original payment method within 7–10 business days.
4. Course Substitutions
If you're not eligible for a refund but are unsatisfied, you may request a course substitution within 7 days of purchase. You may switch to another course of equal or lesser value.
5. Changes to This Policy
We may update this Refund Policy periodically. Any changes will be posted here with an updated effective date.
6. Contact Us
For questions regarding this Refund Policy, contact us at: info@aiskilltechonline.com